Please call the office at least 24 hours in advance to cancel appointments.
Please call the office at least three (3) days before the appointment and provide the following information:
Please note, we do not mail referrals to specialists. Check your insurance plan to determine whether you need to bring a referral with you. If you are unclear about the requirements for your referral, please ask a CarePlus staff member and we will help you determine what you need.
Please call the office at least 48 hours in advance for all medications. For clinics that are closed on weekends, calls received after 12:30 p.m. on Friday will be returned on the following Monday. When you call, please be prepared to provide the following information:
If you are experiencing chest pain, severe shortness of breath, severe headache or bleeding, call 911 or go directly to the nearest hospital emergency room. You can always call the CarePlus office with any questions about acute medical problems after hours. If your doctor is not in the office, you can leave a message for the doctor on call – If you do not receive a call back within 30 minutes, please call again.
Please complete a Medical Records Release Form to obtain your medical records from your previous family doctor and any specialists you may be consulting.
Our Privacy Practices are available online and at all CarePlus locations for your review.
If you have any questions regarding these policies, please contact a CarePlus Clinic at any time.
With over 20 clinics in four Mississippi metropolitan areas, there is a CarePlus location near you.